
Carving Success: How Dovetail Built a $30M Millwork Empire with INNERGY
"If you don't embrace a software that is literally being run by millwork people and set up for your success... you're gonna get left behind.”
![Dovetail Logo[31] Dovetail Logo[31]](https://www.innergy.com/wp-content/uploads/2025/01/Dovetail-Logo31.png)
About Dovetail:
Isaac Alexander’s journey began on a Texas farm, where he developed a love for craftsmanship and an entrepreneurial spirit at an early age. By five, he was woodworking, and by eleven, he was selling handmade wooden spoons at farmers' markets, earning over $600 per Saturday by age fourteen. In his early twenties, he expanded his reach by getting his products into Whole Foods stores across Texas. At twenty, Isaac launched his own millwork shop, initially taking on commercial projects for Chuy's restaurants and later working on Austin’s iconic 6th Street bars.
Today, he leads Dovetail, a $30+ million millwork company with 140 employees, known for its innovation and use of INNERGY's software platform to drive growth and foster a culture of continuous improvement. Dovetail is one of the largest commercial woodshops in Central Texas and still growing.
The Challenge
- Estimating and Planning Limitations: Inefficient processes for estimating and material planning due to basic tools and lack of parametric data.
- Operational Blind Spots: Limited visibility into production capacity, bottlenecks, and efficiency metrics.
- Scalability and Quality Challenges: No standardized approach to improving operations, hindering scalability while maintaining quality.
The Solution:
Software Plus Community
- Implementing INNERGY’s estimating platform provided immediate efficiency improvements in project takeoffs
- INNERGY’s community and education offered valuable peer learning and access to industry best practices
Key Results:
- Accelerated Estimating: Achieved 30-50% faster estimating processes
- Enhanced Engineering Capacity: Doubled engineering capacity through streamlined workflows and process optimization.
- Streamlined Work Order Processing: Reduced work order processing time from 15 days to just 5 days
- Data-Driven Operational Management: Implemented advanced capacity planning and bottleneck management using data insights
- Future-Proof Forecasting: Developed sophisticated multi-year forecasting capabilities to support long-term growth and decision-making